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Career Opportunity in SMPTE EngineeringGeneral DescriptionNot just IT!The Society of Motion Picture and Television Engineers (SMPTE) has an opening for a Manager of Engineering Services. SMPTE is a non-profit Individual Member Organization (IMO) with approximately 6,000 members, and a Standards Development Organization (SDO). The organization currently has 11 employees, and is based in White Plains, NY. The Societys Engineering Department supports a committee structure of approximately 750 volunteer members working on the development and maintenance of standards for the television and motion picture industries, and has received both Emmy and Oscar awards for its work. We are looking for an Information Technology and Standards Development professional to manage and support a range of services, and to enhance the efficiency of the organization by the introduction of modern techniques.The successful applicant will hold a BS degree or similar qualification, and will likely have obtained some IT-related certification. S(he) will have a working knowledge in at least most of the following areas: Desktop support and development of templates for MS Office applications Access databases MS Server 2003 Security, including firewall configuration, backup strategies and implementation IP telephone systems Sharepoint services Document publication and protection HTML and XML Web hosting with Apache Support of 3rd party web services and e-commerce But, this is not a job for an IT purist! If your ambition is to manage ever-larger IT departments, this is NOT the job for you! We are looking for someone to bring IT expertise to the team, to work proactively to help improve operations by deploying modern tools, but above all to be a member of the team to support the standards activities and contribute to the work of the Society. Knowledge of television and/or movie technology and/or business would be an advantage, but is not essential for someone willing to learn. Good communication skills are essential. The successful applicant will be based in White Plains, NY, but there will be requirements for travel, both domestic and international. Benefits, including health insurance, will be offered. Details:Position reports to:Director of EngineeringDate position open: ImmediatelySummary of Position:Manage and administer the association management system (AMS) (currently KAVI) and other software systems. Maintain the technical operations of the society including but not limited to the phone system, computer network and servers. Support all other departments in functional use of the AMS and serve as liaison to KAVI.Critical Job Functions:Responsible for the support, management and administration of all in-house software, application systems and databases, including Peachtree and the AMS membership database.In cooperation with the Director of Engineering, evaluate, implement, and maintain policies and procedures for the administration of database software systems that are in alignment with SMPTEs Mission. Coordinate staff training for new AMS and other software functionality as well as the effective use of broadcast email and mail merging from the AMS. Provide effective service and support to users and managers for reporting operations of AMS and other software systems issues; advise on current and planned use of systems, and provide hands-on assistance in continuously improving their use of the system. Serve as liaison between AMS vendor and SMPTE. Ensure that responses to hardware and software problems experienced by end users are solved in a timely and efficient manner. Develop strategy and plans to ensure AMS membership information management (MIM) alignment with all business functions, optimize cross-functional processes for improved information and application integration, and drive MIM projects to on-time completion in a consistent appropriately validated, fiscally responsible manner. Develop a detailed knowledge of the processes in each department, and a view of how these can be improved. Clearly demonstrate an aligned partnership with all departments through continuous communication, collaboration, and delivery of agreed upon results. Qualifications: Required BA/BS Degree in Management Information Systems or computer-related discipline. Three (3) years Systems or Engineering experience demonstrated by progressive responsibilities in an information management and project management role. Experience managing and facilitating 3rd party vendor relationships. Experience training users. Experience in the support of senior business team members. Preferred background with an association. Skills: Flexible and able to prioritize and meet deadlines in a fast-paced environment Demonstrated collaborative, consultative, problem solving, prioritization and analytical skills. Ability to become the expert in utilizing KAVI association software; expanding its database and use by staff. Person of integrity, trust and valuing respect for others Excellent interpersonal and written and verbal communication and presentation skills to work effectively with technical and non-technical staff and management. Application:Please email eng_apps@smpte.org with r้sum้, salary expectations, and a brief explanation of why you would be well suited to this opening. |